Getting Organized in Your Business: Reverse Phone Directory

Every now and then, I wonder what ever happened to the top of my desk. Under all the papers and post-its and notes and expired coupons and junk mail and tear-off sheets from the bills, I should be able to find a nice smooth, shiny slab of solid oak. I know I am!

So, every now and then, not because I really have the time, but just because I really cannot stand it any more, I get busy and clean-off all that stuff.

I’ll bet you already know what I find: Phone numbers.

Everywhere, phone numbers. Sometimes with a name; usually just the number. When my children take messages, they don’t write-down details; they just write numbers. And I found lots of “800” numbers, too.

These numbers must mean something, don’t you think?

Every one of those phone numbers contains the seed of a relationship – a business connection, a link to the parents of my children’s friends, a way to track down my errant teen-agers when they’re out too late, maybe even the seeds of a new friendship. All in those numbers.

The last time I cleaned-off and organized my desktop, I followed my curiosity about all those phone numbers.

Using the reverse telephone number look-up service, I put names and addresses to all those numbers.

Sure enough, secreted in all those little scraps of paper, I had an entire personal network. The reverse phone-number look-up service helped me build a directory of all the people with whom I regularly do business, and I put together all of my friends’ digits, and I have built a system for keeping track of the kids, and I even found a promising new restaurant…that delivers!

Just a little bit of time with the reverse phone number look-up service and I got organized. Best of all, though, I got a life and my business is growing!

The truth is that if you run a small business and you want that little business to grow, a reverse telephone number look-up service provides one of your most powerful tools. The more you know about your customers, the more you can deliver good service, alert them to special promotions, develop rapport, and cultivate their loyalty. A little bit of time invested in the reverse phone number look-up service will yield a handsome return: you will run your business more efficiently and more effectively:

Efficiency: If you take just a moment to capture each customer’s telephone number—use your caller ID, ask for a business card, set-up a guestbook—you can develop an entire customer profile just from that one piece of information. With a bunch of index cards, or with any spreadsheet program, you can combine all those profiles into a customer database. Then, when a regular customer calls or comes in, you quickly can check his or her regular purchases, follow-up on special orders, or just give a personal greeting by name.

  • Customer Service: Working with the reverse phone number look-up service and building a database of your customers, you can track their visits and purchases. More importantly, though, you can use the information the look-up service provides to stay in touch with your customers. If you haven’t seen a customer in a while, send an e-mail: just ask, “How have you been? Love to see you in the store soon. Did you know we have your favorite widget on sale this month?” Use the address information to send out flyers, maybe even start sending out a little newsletter just to let the folks know what you and your business are doing.
  • Customer Loyalty: With just a phone number, you have the key that unlocks all the tools you need to communicate with customers in every way. The reverse telephone number look-up service will give you names, addresses, alternate phone numbers, and e-mail addresses; sometimes it will include employment data or information about your customers’ businesses. The more you stay in touch and develop rapport with your customers, the more they will trust you, and you will win their loyalty.
  • Protection: You also can use the reverse number look-up service to protect your own privacy. Many vendors use predatory marketing schemes, and a lot of people assume that, because you provide goods and services, you are public property. Keep yourself safe with the reverse look-up service’s privacy protection. Block other’s access to information.

Try Reverse Mobile today – a comprehensive reverse phone and mobile search is just a few mouseclicks and keystrokes away!